Small toilet faults can become a daily inconvenience or a source of water loss. A visit starts with the affected component and the condition of the surrounding connections so the proposed work addresses the actual problem.
Choosing between servicing and replacement
Accessible valves, seals and flushing parts may be serviceable where suitable replacements are available. A damaged fixture or incompatible replacement design requires a different approach. For a new toilet, outlet position, water connection and space around the fixture need checking before installation is planned.
Typical work and concerns
- Running cisterns and unreliable flushing
- Leaks around toilet connections
- Toilet replacement and blocked toilet assessment
Communicating the findings
If someone else will approve the work, arrange how they can receive the findings and pricing during the visit. That can prevent a delay between identifying the problem and deciding on the next step.
Planning your service visit
Tell us whether the toilet is the property's only usable one and whether access is through a tenant or building manager. Mention any visible leak and any unusual behaviour at nearby drains.
Call 1800 443 996 to discuss the job. The plumber will explain the proposed work and upfront pricing before proceeding.
Call 1800 443 996